How can virtual teams be effectively managed? Be as comprehensive as possible in your answer and explain why each recommendation leads to effectiveness
What will be an ideal response?
• Begin with a face-to-face meeting to foster the development of trust among team
members
• Clarify team goals and team roles that are not in conflict with commitments to
other work units
• Designate a strong senior sponsor who protects the team and secures resources
• Carefully implement efficient communication and collaboration processes that
prevent misunderstandings and conflict escalation
• Create experiences of interdependence within the team in order to compensate for
feelings of disconnectedness, for instance via goal setting, task design, or team
based incentives
• Share measurement systems and metrics across sites-the more comprehensive,
the more useful
• Align incentive systems across subunits and recognize team level efforts
• Create knowledge management systems such as a team intranet, archives, index,
and templates
• Develop appropriate "kick-off" workshops and a team training concepts to
prepare and support the teams for the specific challenges of virtual teamwork