Which of the common quality decision making techniques compares products to the competition?

If the quality of a product or service is difficult to evaluate even after you have purchased and used the product or service, the product falls under the category of:

A) experience goods. B) shopping goods. C) convenience goods. D) credence goods.

________ are wholesalers who serve grocery and drug retailers, mostly in nonfood items. They price the goods, keep them fresh, set up point-of-purchase displays, and keep inventory records

A) Purchasing agents B) Rack jobbers C) Drop shippers D) Cash-and-carry wholesalers E) Manufacturers' agents