Whereas ________ focus on which variables affect motivation, ________ focus on how the variables affect motivation

"My tour of the Duff Brewery was the greatest experience of my life," Homer recalled

Lenny's favorite part was the batch process that was evident during the fermenting stage but Carl's favorite part was the high speed continuous flow process evident in the bottling line. "You're both right," Homer declared, "Duff takes both elements to create a(n) ________ process." Fill in the blank with the appropriate word.

Based on the information in Table 4-3, the average collection period is

A) 27.36 days. B) 17.49 days. C) 20.53 days. D) 38.01 days.