Which of the following sentences best displays the "you" attitude?
A) As soon as you tell us the size you want, we can ship your order.
B) What size do you need?
C) We can't process your order without knowing the size.
D) You didn't indicate a size so we can't process the order until you do.
E) Please fill out the enclosed card indicating color and size, and your order will ship immediately.
Answer: E
Explanation: E) By not placing blame on the customer for failure to indicate size, the "you" attitude is being used. Using the "you" attitude means emphasizing what the writer can do for the audience without assigning blame.
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When your XL Data Analyst compares the percentages of two groups and reports that the support for the hypothesis that the two percents are equal is Not Supported, this means:
A) the two percentages are equal B) there is no significant difference between the two percentages C) the percentages are the same but there is a difference between the groups D) the two percentages are significantly different E) the two percentages are average
When you are comparing the averages on two variables for significant differences, which of the following is true?
A) The scales of measurement should be the same on both questions. B) Since the same respondents answered both questions (variables) you do not have independent samples. C) You have two independent questions and one group. D) all of the above are true E) none of the above are true