WML stands for ________

Which of the following is NOT a component of total quality management (TQM)?

A) Continuous improvement is considered a priority. B) Every employee needs to be involved. C) Companies learn from customers, and their employees learn from other employees. D) TQM companies work only with other TQM companies. E) Accurate standards are used to identify and eliminate problems.

Jeff was a subcontractor, bidding on a contract for ACE Corp, the general contractor. When adding up the total of materials and labor, Jeff's secretary mistakenly moved the decimal point one place, ending up with a bid of $3500 rather than $35,000 . ACE Corp accepted Jeff's bid, mostly because all the other bids were over $30,000 . When Jeff learned of the mistake, he tells ACE Corp that he

cannot do the job for $3500 . If ACE Corp sues to enforce this contract, what is the most likely result? a. The contract is enforceable, since there was an offer, acceptance, and consideration. b. This is a bilateral mistake, so the contract can be rescinded by either party. c. This is a unilateral mistake, so the contract cannot be rescinded by Jeff. d. This is a unilateral mistake, but one where ACE Corp. knew that a mistake had been made. Jeff should be able to rescind the contract.