According to your textbook, when you listen for enjoyment to friend's stories about her trip to Russia, you are engaged in ________ listening.

Words that stimulate a negative emotional response in listeners is called:

A. sound bite. B. complex message. C. trigger word. D. loaded phrase.

Janine organized her three statistics on organ transplants according to their significance

She saved her "clincher" point about how easy it is to indicate your willingness to donate by signing the back of your driver's license for the last point before her conclusion. What organizational principle did Janine demonstrate in this speech? a. Complexity b. Specificity c. Primacy d. Recency