A manager's decision to run a quarter-page ad in the business section of the local newspaper to promote goodwill toward his company is part of an operational plan

Bert purchased fire insurance on his dwelling. Shortly thereafter, he began to manufacture fireworks in the basement, near the furnace. When a fire severely damaged his home, the insurer denied liability because the policy stated, "we will not be liable for any losses directly attributable to a material increase in hazard." This clause is an example of a(n):

(a) condition (b) declaration (c) definition (d) insuring agreement

The UCL and LCL for an chart are 25 and 15 respectively. The central line is 20, and the process variability is considered to be in statistical control. The results of the next six sample means are 18, 23, 17, 21, 24, and 16. What should you do?

A) Nothing; the process is in control. B) Explore the assignable causes because the second, fourth, and fifth samples are above the mean. C) Explore the assignable causes because there is a run. D) Explore the assignable causes because there is a trend.