At work, Les tends to keep his customers at a ________ distance, from about 4 to 12 feet, to convey a more formal, impersonal interaction.

Backchanneling cues, such as "yes" and "uh-huh," come under which stage of listening?

A) understanding B) hearing C) responding D) evaluating

A hasty generalization is a fallacy in which a speaker presents a choice between

two extremes. Indicate whether the statement is true or false.