John and Nancy were raised in Illinois and speak only English. Many of their neighbors, however, have immigrated from countries outside the United States and speak English as a second language. John's and Nancy's desire to have a positive relationship with their diverse neighbors illustrates the ________ imperative for studying intercultural communication.

All of the following are suggestions for repairing a relationship EXCEPT

A) avoid taking risks. B) engage in productive conflict resolution. C) affirm each other. D) pose possible solutions.

Turning away from the audience to look at slides can

A. make it hard for the audience to hear the speaker's words clearly. B. be an effective way to get listeners to focus on the graphics. C. make it seem like the speaker forgot where he or she was in the speech. D. give audience members a chance to slip out of the room.