The process by which the underlying primary, secondary, and other notable causes of a medical error are identified is referred to as?

a. Continuous quality improvement
b. A root-cause analysis
c. Value-based purchasing
d. Web analytic

ANS: A
However, it is important to note that many tools used in the continuous quality improvement (CQI) model, for both enhancing and monitoring quality, are computer-based. For example, a root-cause analysis is a process by which the underlying primary, secondary, and other notable causes of a medical error or other safety issues are identified, and then an action plan is created and implemented. CMS has introduced value-based purchasing (VBP) system, whereby reim-bursement by CMS to hospitals and health care providers is partially based on their ability to meet a predefined set of standards. Web analytic is a generic term which encompasses the study of the impact of a Web site on its users.