Luke was selected for the post of junior manager in a five-star hotel. The employer's application for employment contained a Dispute Resolution Agreement requiring employees to submit all employment disputes to binding arbitration. Applicants who refused to sign the Dispute Resolution Agreement were not hired. Such an agreement is:?
A) ?not enforceable under the FAA, as held by the district

court.
B) ?not enforceable under the FAA, as held by the Supreme court.
C) ?enforceable under the FAA , as held by the Supreme court.
D) ?enforceable under the FAA, as held by the district court.

C

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According to Schwartz, societies in which egalitarianism is emphasized encourage individuals to ________

A) pursue affective positive experiences for themselves B) master, direct, and change the natural and social environment to attain group goals C) assume and expect unequal distribution of power, roles, and resources D) recognize each other as equals who share basic interests as human beings

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All of the following are components of the CARE model for building relationships with customers EXCEPT:

A) convincing B) executing C) responding D) appreciating E) customizing

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