Delivery cues should be included on both the preparation and speaking outlines.

"We cannot not communicate" is a statement which means

A) every aspect of behavior communicates. B) with effort you can avoid communication. C) in every interaction, someone is strong enough to force another to communicate. D) you can drop out of a communication situation.

Taresa was using _______ when she made comments such as "I see," "uh- huh," and "yes" during her conversation with Derrick

a. hedging b. credentialing c. back-channeling cues d. paraphrasing