_____ conflict is characterized by a lack of flexibility and may do damage to a relationship

The number one fear of Americans, according to the BOOK OF

LISTS, is A.) snakes. B.) earthquakes. C.) death. D.) giving a speech. E.) disease.

The ________ response to interpersonal conflict is both destructive and passive

A) ?exit B) ?voice C) ?loyalty D) ?neglect E) ?ambush