Describe a service level agreement.?
What will be an ideal response?
?AnSLA (service-level agreement) is a legally binding contract or part of a contract that defines, in plain language and in measurable terms, the aspects of a service provided to a customer, such as the service provided by an ISP. Details specified might include contract duration (minimum or maximum), guaranteed uptime, problem management, performance benchmarks, and termination options.
Computer Science & Information Technology
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When calculating a monthly payment, the annual interest rate needs to be divided by ________
A) 3 B) 4 C) 12 D) 6
Computer Science & Information Technology
An .xml file type saves a workbook as a comma-delimited file
Indicate whether the statement is true or false.
Computer Science & Information Technology