__________ will remind the audience of what you have said and how it relates to what is to follow

Before delivering his speech, Todd would

imagine himself delivering his presentation to his audience. He imagined that the audience was very engaged, that his words flowed smoothly from his mouth, and that his delivery was flawless. Which tip for building confidence did Todd utilize? A. Don't procrastinate B. Know your audience C. Visualize success D. Channel your nervousness

At the __________ stage of listening, you note not only what is said (verbally and nonverbally) but also what is omitted

a) receiving b) remembering c) understanding d) evaluating