A message is a series of unstructured symbols

Indicate whether the statement is true or false.

Answer: F

Communication & Mass Media

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Which of the following is a technique of active listening?

a. discount the speaker's feelings b. paraphrase the speaker's meaning c. refrain from asking questions d. use advising messages

Communication & Mass Media

What does “trolling” mean?

a) Engaging in sexual harassment on the Internet b) It’s a synonym for spam. c) Spreading a computer viruses via e-mail d) Making provocative statements in newsgroups to get people to visit your website

Communication & Mass Media