Which of the following is one of the five major characteristics of good mission statements?
A) They focus on a large number of goals.
B) They expand the range of individual employee discretion.
C) They define the major competitive spheres within which the company will operate.
D) They take a short-term view.
E) They are long and comprehensive to ensure that all critical concepts are included.
C
Business
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Indicate whether the statement is true or false
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A retailer is concerned that many sales clerks do not complete a want slip when a customer requests merchandise that the store does not currently stock. What type of audit should be conducted?
a. disguised horizontal audit b. disguised vertical audit c. nondisguised horizontal audit d. nondisguised vertical audit
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