Which of the following is a routine announcement?
A) Notifying customers about a change in policy
B) Persuading a client to accept a new deadline
C) Acknowledging that you have a meeting with your boss
D) Notifying a customer that you will grant his claim for a refund
E) Expressing concern when a coworker has experienced personal misfortune
Answer: A
Explanation: A) An announcement is a message that publicly notifies an audience of information they need or want to know. Only this choice is an announcement.
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Which of the following most accurately describes VALS2?
A) a system used for psychographic segmentation B) a database of people who have purchased similar products C) a strategy for implementing geodemographic segmentation D) a method of confirming that a chosen target market is representative of the ideal market segment E) a method of removing heterogeneous variables from a target market
Bankruptcy proceedings are carried out at special U.S. Bankruptcy Courts created by the Congress
Indicate whether the statement is true or false