For an organization's human resource division, customers:
A. refer specifically to the organization's shareholders.
B. refer specifically to the organization's offshore clients.
C. usually refer to the top management.
D. refer to the organization as a whole and its other divisions.
E. refer to the labor law enforcement agencies.
Ans: D. refer to the organization as a whole and its other divisions.
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Which of the following is a feature of Trade Related Aspects of International Property Rights (TRIPS)?
A) It mandates that patents must be protected for at least 30 years. B) It requires industrial designs to be protected for at least 25 years. C) Under it, countries have the right not to patent different processes, such as surgical methods. D) It prohibits countries from issuing compulsory licenses to force production of a patented product, even if the patent holder's rights are protected.