Active listening ________

A) is the same as hearing
B) is an innate skill that involves "reading between the lines"
C) is a learned skill that requires focusing on the speaker
D) never involves feedback on the information
E) decreases the chances of correctly understanding the information

Answer: C
Explanation: C) Active listening is a learned skill that requires you to focus on the speaker, make sense of the information that he or she presented, and when possible, provide feedback about the information to ensure you understand it correctly.

Business

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