Which of the following are benefits to CRM?
a. Lower costs
b. Higher revenue
c. Improved strategy and performance measurement
d. All of the above
D
Business
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Which of the following would constitute a false advertising according to the Federal Trade Commission?
A) sales talk B) unsubstantiated claims C) minimal commercial speech D) statements of opinion
Business
Use the information in Table H.2. If the allowance for this task is 20 percent, what is the standard time for the entire task?
A) fewer than 20 seconds B) greater than or equal to 20 seconds but fewer than 22 seconds C) greater than or equal to 22 seconds but fewer than 24 seconds D) greater than 24 seconds
Business