To achieve successful communication, the communicator must do what?
A) Use active listening skills
B) Write using industry jargon
C) Use follow-up messages
D) Identify decision makers
E) Reach and influence the audience
Answer: E
Explanation: E) Good business communicators understand that their message must reach and influence their audience—the person or people for whom a message is intended.
Business
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A) Tools for helping documents become more concise. B) Tools for gauging reading levels. C) Reading resources found on the Internet.
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Indicate whether the statement is true or false
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