Which of the following is NOT a function of a small group?
A. competing
B. discouraging social networking
C. creating art and ideas
D. providing services and support
Answer: B
Communication & Mass Media
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Regarding crisis management in the travel industry, which of the following is most true?
A) Traditionally, the PR function has been too slow to react. B) It is an important part of public relations work. C) Crises can be complex and come in many forms. D) Crises can usually be managed from within the company. E) B and C only.
Communication & Mass Media
Careful analysis of audience attitudes and preconceptions can help a speaker protect against which
listening problem? A) listener distractions B) short attention span C) jumping to conclusions D) situational distractions E) assimilation
Communication & Mass Media