Which type of conflict has the most potential to destroy a relationship?
a. Opinion
b. Ego
c. Value
d. Content
e. Pseudoconflict
b
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The “Practical Tips” for implementing the 9,9 style offered by Walker and Harris (1995) state that encouraging behaviors occur when a team member
: A. exhibits strategic behavior B. takes sides on issues C. points out, in an objective manner, when another person is wrong or needs to change D. identifies with another team member’s problems
Metamessage is defined as:
A. the overlap among the syntactics, pragmatics, phonetics, and language styles of a native language creating a third way of communication. B. a type of communication in which much of the information is conveyed in words rather than in nonverbal cues and contexts. C. the meaning of a message that tells others how they should respond to the content of a person's communication based on his or her relationship to them. D. a verbal message often designed to camouflage a speaker's true intentions, needs, wants, and desires.