Natural metric formats may include scale descriptors such as "poor," "fair," "good," "very good," and "excellent."

Which of the following is an advantage of organizing the sales force by geography?

A) cost-efficiency B) salespeople with in-depth product knowledge C) salespeople with in-depth industry knowledge D) stronger relationships with a company's most important customers E) multiple salespeople calling on one customer

Franchisors generally receive revenues from franchisees from all of the following except _____

a. initial franchise fee b. quality control fee c. percent of gross sales royalty fee d. sale of goods and services to franchisee