During the interview the patient states, "Every time I climb the stairs I have to stop to catch my breath." Hearing this, the respiratory therapist replies, "So, it sounds like you get short of breath climbing stairs"
This interviewing technique is called:
a. clarification.
b. modeling.
c. empathy.
d. reflection.
D
With reflection, part of the patient's statement is repeated. This lets the patient know that what he/she said was heard. It also encourages the patient to elaborate on the topic. Clarification, modeling, and empathy are other communication techniques.
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