A customer that concentrates on the ease of repair or support for the product or service is concerned primarily with the ________ dimension of quality

Step 1 of the performance management process is monitoring and evaluating performance.

a. true b. false

For inventoriable costs to become expenses under the matching principle,

a. the product must be expensed based on its percentage-of-completion. b. all accounts payable must be settled. c. the product must be finished and in stock. d. the product to which they attach must be sold.