According to the VALS segmentation system, ________ are considered to be elderly, passive people who are concerned about change and are loyal to their favorite brands

Informal communication channels are often called, collectively, the:

a. rumor mill b. employee network c. cluster chain d. grapevine

In group insurance, to avoid proving insurability an employee usually needs to join the group insurance plan:

A. During the probationary period B. During the enrollment period C. After the elimination period D. At anytime with group insurance