Demographics are limiting because they can lead the speaker away from identifying common ground among audience members.

According to social psychologist Paul Paulus, people join groups for which of the following reasons?

A) Group memberships restrict the overwhelming amount of information individuals already have access to. B) Group membership is necessary in order for adult learning to occur. C) Group membership is required for successful interpersonal relationships. D) Group memberships are a natural extension of family relationships. E) Group membership helps meet the need for security.

At the evaluation stage of the listening process, one should

A) evaluate the speaker's point of view immediately. B) assume the speaker is not a person of goodwill. C) avoid giving the speaker the benefit of any doubt. D) identify any biases, self-interests, or prejudices that the speaker may have.