Which process typically encourages unplanned change, without being effected by a particular organization?

Johnny has negative feelings toward members of minority groups. While he is careful to avoid the explicit use of ugly labels, he does vent his beliefs through comments such as, "In my neighborhood, we respect law and order"

Johnny's words may be characterized asa. ethnocentrism. b. supremacism. c. symbolic racism. d. marking.

As manager and employee, Dhaval and James' communication tends to emphasize __________ content

Fill in the blank with correct word