The intended _____________ is the individual who is the target of the communication.

A common carrier is not held liable for the loss of a shipper's goods when the loss results from:

a. Negligence of the carrier. b. An act of God. c. Collapse of a bridge. d. An insured peril.

Marketing research studies often focus on your customers or potential customers and rarely are ex-customers analyzed

Indicate whether the statement is true or false