If a patient presents with a chief complaint of dysuria and urgency, office protocols may allow the medical assistant to perform a routine ________ without a physician's order.

All of the following are methodologies used for routine transfusion medicine testing except

a. Gel testing b. Immunodiffusion testing c. Solid phase testing d. Tube/microplate testing

A physical therapist assistant greets her patient, gives instructions about performing an exercise, and then leaves the room. Which necessary communication step did she miss?

a. Set a goal. b. Check for understanding. c. Listen to the patient's response. d. Evaluate the encounter.