According to your text, people usually get more emotional meaning from what others do than from what they say

An effective way to help your audience follow along with you is to use

A) quotations. B) examples. C) statistics. D) external previews. E) internal summaries.

In terms of misconceptions about communication in interpersonal relationships, we often misperceive that

A. communication is a cure-all. B. quantity is as important as quality. C. quantity and quality are equally important. D. we do not naturally have the ability to communicate.