One method you can use to reduce communication anxiety is cognitive restructuring, a process of

First there was time shifting; now there is space shifting as consumers can watch television at any location with handheld screens. These have resulted in

A) increased advertising revenue. B) longer programming on traditional TV. C) television adapting to its viewers habits. D) fewer shows being produced

What is a strategy where you store up grievances and unload them on the other person, even if irrelevant?

A) steamrolling B) gunnysacking C) emoting D) face-attacking