The four primary presentation goals are to inform, persuade, convince, and celebrate

Competing style is characterized by high concern for self and low concern for the other

Indicate whether the statement is true or false

In order to hear him- or herself when the microphone is turned on, the operator must:

A. turn up the microphone B. mute the music C. turn on the “ON AIR” light D. wear headphones E. turn down the cue channel