Vocalics refers to your rate, pitch, quality, and volume in your voice

Positive word-of-mouth advertising from a company's delighted customers is more effective than an advertising campaign developed by a company

Indicate whether the statement is true or false

The unionized employer's power to discharge a worker

a. is full and complete. b. is normally qualified by the notion of just cause. c. is subjected to no unusual or particular scrutiny by arbitrators. d. was strengthened in a court case involving David Berkowitz.