The process where the mediator has no prior knowledge for the case or disputants is called ______.

A. cold mediation
B. blank slate mediation
C. mediation planning
D. trial and error mediation

A. cold mediation

Communication & Mass Media

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Which of the following best illustrates the notion of bias in a website consulted to find information on

carcinogenic substances? A) a scientific study sponsored by a university B) a scientific study sponsored by the government C) a scientific study sponsored by a hospital D) a scientific study sponsored by a corporation E) a scientific study sponsored by Consumer Reports

Communication & Mass Media

Common expressions that have become overused and useless are ________

A) cliche ´s B) slang C) politically correct D) loaded

Communication & Mass Media