The utilitarian function relates to the basic principles of reward and punishment

____ is any attempt to improve current or future managerial performance by imparting knowledge, changing attitudes, or increasing skills.

Fill in the blank(s) with the appropriate word(s).

Hispanic Americans tend to be deeply family oriented and make shopping a family affair. Older consumers are brand loyal, while younger Hispanics have shown increasing price sensitivity and willingness to choose store brands

Hispanic Americans make up a ________. A) subculture B) social class C) social network D) life-cycle stage E) lifestyle