The standard deviation is computed by dividing the sum of the squared deviations by the number of observations

A swim lane flowchart is an appropriate tool to use when:

A) the process features only intangible outputs. B) the process involves more than one department. C) the process scope is difficult to define. D) the process has a person or group of people at a workstation or with a customer.

The current value of a future cash flow is referred to as:

A) future value. B) present value. C) investment value. D) discount rate. E) cash flow rate.