A study found that _________are likely to experience more anxiety than _________ when speaking to people from a culture different from their own

Mass communication includes

a. the study of mass media, the messages they generate, the audiences they attempt to reach, and their effects on these audiences. b. the study of mass media and effects on audiences. c. the study of messages and their effects on audiences. d. none of the options available.

When responding to a crisis and being responsible for effective communication, make sure you focus your attention on

A. interference. B. women and children first. C. who you know. D. what you want to say.