When Riana said, "It's not you; You are wonderful. It is me; you just deserve someone better than me," she was using a de-escalation strategy to end her relationship

According to Taylor, the main problem is getting employees to work at their maximum capacity at all times

Indicate whether this statement is true or false.

If you try to persuade about too much, too fast, what does communication research suggest might happen? 

A. You are more likely to achieve the desired effect. B. You will be effective only if you provide benefits. C. The effort would violate Maslow's Hierarchy. D. A boomerang effect could occur.