If you are refusing a request but can grant a portion of the request, how should your message close?
A) With a sense of goodwill
B) With a statement about what the company can do, or an alternative
C) By subordinating the news
D) In a passive voice
E) In an active voice
Answer: B
Explanation: B) If you are refusing a request, consider whether you can grant a portion of the request or offer an alternative.
You might also like to view...
A company where privatization resulted from a leveraged buyout is more interested in which of the following situations?
A) creating more jobs for the community B) generating profits and cash flow to pay down debt C) plowing money into activities that will help gain market share D) developing new products
The Establishment Clause guarantees that there will be no state-sponsored religion
Indicate whether the statement is true or false