In the job characteristics model, the dimension of ________ refers to the degree to which doing work activities required by a job results in an individual obtaining direct and clear information about the effectiveness of his or her performance

A) task significance
B) feedback
C) task identity
D) autonomy

Answer: B

Business

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A finite population waiting line model with N = 5 can serve 20 customers/day. There are 5 arrivals/day. What is the average number of customers in the queue?

A) 0 B) 1 C) 2 D) .1 E) 10

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In general, public and Internet mail systems offer access to a wider

range of services and more robust applications. Indicate whether the statement is true or false

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