How do figurative and literal analogies differ from each other?

Pronouncing the word "orator" as "or-RATE-or" instead of "OR-ruh-ter" is an example of the pronunciation problem of __________

Fill in the blank(s) with the appropriate word(s).

Competently interacting with someone from a different culture requires a certain amount of knowledge, motivation, and ______.

a. perception b. skill c. sensitivity d. culture