Trends in communication technology seem to indicate that business travel will become less necessary.

Submetering allows energy usage to be ______ specific operations and departments

a. pro-rated across b. matched and charged to c. refused to d. subtracted from

If you agree with part of a writer's complaint but disagree with other parts, it is best to write a/an

A) Bad News from a Company to a Customer or Vendor letter. B) Partial Adjustment letter. C) Complaint letter. D) 100 Percent Negative Response letter.