Discuss the kinds of things that planners might consider when building a business impact analysis.
What will be an ideal response?
Planners might consider such pedestrian issues as whether the organization could sustain operations in the face of a shortage of properly trained staff. They can also consider significant disasters like hurricanes and terrorist events. Additionally, business impact analysis can consider background concerns in the company's business environment, such as the loss of stock price if the company has a major security breach.
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Exchange enables employees to be more productive by effectively ____.
A. creating databases B. designing websites C. managing email across multiple devices D. facilitating teamwork
Which of these is an advantage to outsourcing as a way to provide user support?
A. Outsourcing is a low-cost support method. B. Outsourcing develops in-house support expertise. C. Outsourcing facilitates on-site assistance. D. Outsourcing takes advantage of expertise a company does not have.