____________________ is a step in the incident management process in which an incident is transferred to a higher level of support that has greater ability or resources to handle the incident.

The _________________________ architecture establishes a high availability cluster solution whereby two or more hypervisors can participate in a host availability cluster with shared storage.

Fill in the blank(s) with the appropriate word(s).

Test your understanding of Java with the following:

What does pictureObj.show() do? What does soundObj.play() do? What does FileChooser.pickAFile() do? What does turtle1.turnLeft() do?