Innovation is the introduction of

A. new goods and services.
B. excellence of your product or service.
C. prevention of defects.
D. design of products.
E. budgetary decisions.

Ans: A. new goods and services

Business

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An HR manager becomes a(n) _____ when she is so well respected in the organization that she can influence the positions taken by managers. This involves delivering results with integrity, sharing information, building trusting relationships, influencing others, providing candid observation, and taking appropriate risks.

A. administrator B. cultural steward C. recruitment manager D. operational aide E. trainer

Business

Internal environmental forces are commonly referred to as controllable.

a. true b. false

Business