What is the follow-up step of the selling process? Why is it important?
What will be an ideal response?
The follow-up step is important if the salesperson wants to ensure customer satisfaction and repeat business. Right after closing, the salesperson should complete any details on delivery time, purchase terms, and other matters. The salesperson then should schedule a follow-up call after the buyer receives the initial order to make sure proper installation, instruction, and servicing occur. This visit would reveal any problems, assure the buyer of the salesperson's interest, and reduce any buyer concerns that might have arisen since the sale.
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Indicate whether the statement is true or false
Del Monte Foods, a large corporation that manages many family food and pet food brands, sells the Contina brand of canned tomato products to supermarkets across the country. Contina is an example of a(n) ________
A) organizational brand B) support brand C) private label brand D) reseller brand E) manufacturer brand