When a ________ scale is used for the purpose of identification, there is a strict one-to-one correspondence between the numbers and the objects

When a receiver offers a smile when reading a message, the sender can be assured the message has been well received

Indicate whether the statement is true or false.

When a firm determines that it will need to hire 50 customer service representatives within the next three months, it has engaged in ________

A) attracting B) placement C) workforce planning D) competency modeling